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A vacation rental management company takes the stress out of owning and operating a short-term rental property. At One Collection, we handle every aspect of the process — from professional marketing and dynamic pricing to guest communications, housekeeping, and property maintenance. Our team ensures your home is showcased across 350+ booking platforms, delivers five-star guest experiences, and maximizes your revenue potential. Simply put, we manage the day-to-day details so you can enjoy the benefits of ownership without the time-consuming responsibilities.

Experience, scale, technology, and a personalized approach. Proven experience: founded in 2005 and based in Scottsdale, we've welcomed over 1,000,000 guests and built a database of more than 3 million travelers. Exposure across 350+ channels: our proprietary distribution system markets your property far beyond the typical 3–4 channels used by other companies. Hybrid booking model: we combine corporate and vacation rental strategies — our 43+ corporate contracts alone generate over $30 million annually for our owners. Advanced home security: every home is equipped with an electronic lock system that generates a unique access code for each guest. Local partnerships with 60+ businesses enhance the guest experience. Modern marketing including influencer stays brings fresh exposure to your property. Flexible management options let you choose how involved you want to be. And a high staff-to-property ratio means your home gets the dedicated attention it deserves.

Comprehensive, end-to-end property management: professional marketing with high-quality photography, all reservations and bookings, dynamic revenue management to optimize pricing, 24/7 customer service, cleaning and housekeeping, regular inspections, prompt maintenance, and full accounting with clear financial reporting. You earn passive income without the hassle.

Yes — dedicated on-the-ground teams in both Nashville and Scottsdale handle everything from guest check-ins to property inspections. With offices in these key markets, your rental is cared for by trusted professionals who know the area.

Yes. We specialize in full-service management for remote homeowners — marketing, bookings, guest communication, maintenance, and financial reporting are all handled on your behalf, wherever you are in the world.

We do not charge a typical sign-up or onboarding fee. We do require an owner reserve deposit (amount depends on your program) covering the onboarding clean and any repairs or installations needed to prepare for your first guest. Full-service properties require a smart lock system ($599 including smart hub) unless your existing lock is compatible with our Z-Wave technology. Arizona properties also require a noise monitoring system.

1) Sign the agreement — you'll receive a next-steps guide and a dedicated Owner Success Manager. 2) Complete the onboarding checklist — a property questionnaire, scheduling for inspections and professional photography, and help obtaining any required short-term rental licenses or permits. 3) Steps are tailored to your service plan, hands-on or hands-off. By the end, your property is guest-ready and optimized for bookings.

You're paid via ACH by the 10th of each month for the previous month's revenue. All income and expenses are documented in a detailed owner statement accessible through your owner portal.

We use dynamic pricing based on historical data, real-time market trends, seasonality, day of week, and competitor pricing. We set an annual revenue goal broken down by month, and our Revenue Management team continuously adjusts pricing on supply and demand to maximize both occupancy and revenue.

Our dedicated customer service team is available 24/7 before, during, and after every stay, with reservation specialists handling booking inquiries. On average we respond to all guest inquiries in under 15 minutes.

Yes. Our cleaning team strips linens after each checkout and replaces them with fresh sheets; used linens are professionally washed at our warehouse and returned. We provide 4-Diamond quality linens. Pricing: $50 per bed per month for the first three beds, $30 per month for each additional bed.

Every guest booking includes a damage protection fee covering accidental damages, with coverage based on home size — so your property is safeguarded without a traditional security deposit.

Yes — 60+ local partners offer resort access, baby equipment rentals, concierge services, party decor, pet sitting, catering and more. Guests access everything through Enso, our guest journey app, with guidebooks on local attractions, dining, and events.

We partner with verified cleaning companies with long-standing relationships — never someone random. Cleaners get unique access codes so we can track entries, undergo rigorous training, and every clean is checked with an average 100-point inspection by management-level supervisors.

Check-in and check-out inspections with detailed visual checklists and integrated photo capture document your home's condition before and after each stay. Advanced inspection software lets staff, vendors, owners, and guests create work orders that are deployed to the right vendor — often within an hour — with automatic progress updates.

Our customer service team reaches out to the guest directly to investigate and resolve concerns. We correct misinformation respectfully, address specific feedback, and actively encourage satisfied guests to leave positive reviews to protect your property's reputation.

Support is available 24/7. For noise issues, NoiseAware technology monitors decibel levels and automatically texts and calls the guest; after a third alert we send a trusted security vendor. Medical or criminal emergencies are directed to 911, and incidents are documented with reports.

You technically can, but we strongly discourage it. We recommend at least 9 months of availability per year so your property can reach its projected revenue potential.

A second home is primarily for personal use with occasional rental. An investment home is purchased to generate revenue — treated as a business asset focused on occupancy, nightly rates, and return on investment. We specialize in helping investment homeowners design, market, and manage properties to perform at their highest potential.

Yes. Our in-house real estate team, Alpha Residential, specializes in helping investors find the right homes for short-term rental success — with over $3.5 billion in residential real estate sold (6,000+ units) and $500 million+ in commercial sales.

Yes — our in-house design team, Alpha Interiors, specializes in short-term rental design. Homes that undergo a professional refresh see, on average, a 25% increase in revenue.

Focus on markets with strong tourism demand, solid rental income potential, stable appreciation, and favorable regulations. We've strategically chosen Scottsdale and Nashville because they check all the right boxes — high demand, strong returns, vibrant attractions, and investor-friendly environments.

Yes — when done right. With the right management partner, your home can consistently generate strong returns. We support owners end to end: selecting the right real estate, expert design, and professional revenue-driven management. The owners who see the best results treat our recommendations as part of a shared goal of reaching the property's fullest earning potential.